1. Information We Collect
We may collect your name, email address, phone number, delivery details, billing details, enquiry content, and any information you submit through forms, WhatsApp, email, or direct contact with our team.
This Privacy Policy explains how Ottakombann may collect, use, store, and protect personal information submitted through this website, direct enquiries, orders, and customer communication channels.
We may collect your name, email address, phone number, delivery details, billing details, enquiry content, and any information you submit through forms, WhatsApp, email, or direct contact with our team.
We use information to respond to enquiries, process orders, manage deliveries, provide customer support, improve our services, and send essential updates related to your interaction with Ottakombann.
Payment-related details may be processed through direct payment channels, banking instructions, or approved third-party services. We only use relevant order information for fulfilment, confirmation, and support.
If you contact us or opt in to receive updates, we may send occasional information about our products, launches, or services. You can ask us to stop marketing communication at any time.
This website may use cookies, analytics tools, or similar technologies to understand visitor behaviour, improve performance, and deliver a smoother browsing experience.
We do not sell personal data. Information may only be shared when required for delivery, customer service, website operations, legal compliance, or trusted service support connected to your request.
We take reasonable steps to safeguard personal information from unauthorised access, misuse, loss, or disclosure. However, no online system can guarantee absolute security.
You may contact us to request access to your personal information, ask for corrections, request deletion where appropriate, or raise concerns about how your data is used.
Our website may include links to third-party websites such as Instagram, WhatsApp, or Amazon. We are not responsible for the privacy practices or content of those external platforms.
We may revise this Privacy Policy from time to time. Updated versions will appear on this page, and continued use of the website means you accept those revisions.
If you have any questions about this Privacy Policy or your personal data, please contact Ottakombann at info@ottakombann.com or call +44(0) 7916 336 379.